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On this page
  • I want to move my device to a different one of my cars
  • I want to give the device to someone else to put in their car
  • What does this look like on-chain?
  1. FAQ

Moving a DIMO Device

I want to move my device to a different one of my cars

  • Have you completed a full pairing with this device, including checklist if you connected before December 2022?

    • Yes: You can unpair and move the device to a new car! On the vehicle page, hit the car keys in the top right corner > Vehicle Connections > DIMO Device > Delete.

    • No: Complete checklist first, then you can unpair and move the device to a new car!

I want to give the device to someone else to put in their car

  • Have you completed a full pairing with this device, including checklist if you connected before December 2022?

    • Yes: While you can move the device to another one of your own cars, you cannot give it to another person. The device is linked to your DIMO account. Coming soon

    • No: As long as you have not claimed the Device ID (this will be indicated in your checklist) you can give the device to another person.

What does this look like on-chain?

  • Device Never Paired: If the device has never been claimed on chain, there is no issue with claiming it with any wallet.

  • Device Claimed by User: If the Hardware Device ID has been claimed, the user cannot send it to another user (yet), but can continue to own the device in their wallet.

  • Device Claimed and Paired to Vehicle: If the device has been claimed by the user, and paired to a vehicle, they can unpair it from that vehicle and attach it to another vehicle.

  • Switching Accounts: Once a user has claimed an AutoPi, they will not be able to move it to another login/account. They will have to reach out to support to get the device moved over. We are building the transfer functionality.

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Last updated 1 year ago